FAQ

How to contact us?
Email: info@tattattoosupplies.com
call us at 519-252-7033
from 10:30am to 5pm Monday to Saturday 
Where are we located?

1898 Ottawa St. Windsor, ON. N8Y 1R5, Canada.

Is our website secured?

Our website SLL encrypted checkout with Shopify.


How do i order?

You can order directly from our website, call us 519-252-7033 or text us any time  226-260-0743

How do i pay?

You could pay with PayPal, Shopify Pay, G Pay, Apple Pay using MasterCard, Visa, American Express, or Choose COD or E-Transfer.

How long dose it take to receive my order?

If you live in Canada, we ship via Canada Post Expedited  takes 3 to 7 business days to receive. If you live in USA we ship via Canada Post Tracked Packet or Expedited Packet. You will have your order in 5 to 11 Business days.

How can i track my order?

you will receive a tracking # by emial within 24 Hours of shipping. Please check your spam folder.

Warranty?

All Hildbrandt products come with a 6 months Hildbrandt Comprehensive warranty. All Inkstar and Perpetual products come with a 6 months Warranty that covers any manufacture defect.

All other products you have manufacture warranty.

If there are any issues with orders. for example, arrived damaged, arrived in non-working condition, or item not received, please contact us within 30 days of purchase. Beyond this grace period, we may no longer accept any claims.